Pnut

TERMS & CONDITIONS

TERMS & CONDITIONS
TERMS & CONDITIONS
1. Introduction

Welcome to www.pnut.co.in. You must agree to the following terms and conditions to avail the services offered at www.pnut.co.in or by any of its affiliates. By visiting, shopping or browsing at www.pnut.co.in you accept these conditions. Please read the Term and Conditions carefully. While using any current or future services offered by www.pnut.co.in or any of its affiliates, whether or not included in the www.pnut.co.in website, you will abide by these Terms & Conditions and the guidelines and conditions applicable to such service or business.

2. Ownership of Rights

Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the explicit permission of pnut.fit Pvt. Ltd.. All information displayed, transmitted or carried on the Website is protected by copyright and other intellectual property laws. Copyrights and other intellectual property in respect of the some of the content on the Website may be owned by the third parties. This site is designed, updated and maintained by pnut.fit Pvt. Ltd. or its licensors. You shall not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available on the Website

3. Accuracy of Content

We have taken all care and precaution to try and provide accurate data and information. In the preparation of the content of this Website, in particular to ensure that prices quoted are correct at the time of publishing and all products have been fairly described. All prices are displayed inclusive of all applicable taxes. Packaging may vary from that shown. The weights and dimensions given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the Website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. All products/services and information displayed on the Website may constitute an invitation to offer. In that case, your order for purchase constitutes your offer which shall be subject to the terms and conditions of this User Agreement. We reserve the right to accept or reject your order in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be on order to us and we reserve the right to accept or reject such balance order.

4. Terms of Use of www.pnut.co.in

Pnut.fit Pvt. Ltd. holds all rights in relation to www.pnut.co.in. Any payment made to www.pnut.co.in will be on behalf of Pnut.fit Pvt. Ltd.. We would like to declare that Pnut.fit Pvt. Ltd. is the legal and business face of www.pnut.co.in and will act as one if there are any issues. You are advised to regularly check for any amendments or updates to the terms and conditions from time to time. Pnut.fit Pvt. Ltd. reserves the right to add or change or update these Terms and Conditions, from time to time entirely at its own discretion. You are responsible for checking these Terms and Conditions periodically to remain in compliance with these terms. Your use of this site after any amendment to the Terms and Conditions shall constitute your acceptance of these terms and you also agree to be bound by any such changes/revisions. Any clause of Terms and Conditions if deemed invalid, void or for any reason unenforceable, shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the terms and conditions. If you do not approve of the terms and conditions of pnut.fit Pvt. Ltd. you are free to leave this website. By continuing to use this website you are agreeing to the terms and condition of this website. Pnut.fit Pvt. Ltd. besides itself operates under four sub-brands namely “Plant Vegan Kitchen”, “The Keto Kitchen”, “Salad brigade” and “Fitbox”. Hence, orders placed for products listed under any of these brands/sub-brands shall be governed by the Terms and Conditions of this User Agreement. Products and services displayed on the website may not always constitute an offer to sell. Orders placed by you are offers to purchase particular product under the terms and conditions in this agreement at the price specified (including delivery and other charges). We reserve the right to accept or reject your offer for any reason (or no reason) including, but not limited to, the unavailability of any product, an error in the price or product description, or an error in your order. In the event that we cancel your order, we will provide a full refund of any payment received. We will not be able to cancel orders that have already been processed, it is pertinent to note that the pnut.fit Pvt. Ltd. has the full right to decide whether an order has been processed or not. User hereby agrees and undertakes that the decision taken by the pnut.fit Pvt. Ltd. is acceptable to User and User shall not create any dispute on the decision taken by pnut.fit Pvt. Ltd. on cancellation. We will only dispatch your product when we can confirm that the payment is received in full. In case a payment is declined either by your bank, credit/debit card we won’t be able to dispatch the product. Any order placed for a product that is listed at an incorrect price may be cancelled. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed, the same shall be credited to your account and duly notified to you by email. Any information obtained by Pnut.fit Pvt. Ltd. will only be used for the sole purpose of this website. We assure you that this information won’t be provided to other companies and held with us as Confidential. Customers also agree to receive promotional messages via Email, SMS or any other medium. You agree not to access (or attempt to access) any part of the Website by any means other than through the interface provided by us. We reserve the discretion to change and alter the look and feel of the website. We do not need to inform you of these changes. We hold complete rights to suspend/put on hold/stop your account. By doing so, you may not be able to access this website. We will not be liable to you or any other party when doing so. When registering to become a member and activate an account, you must provide information like your name and address, and a valid email address. You agree to provide accurate and complete information and to keep this information current. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. If you suspect or become aware of any unauthorized use of your account or that your password is no longer secure, you agree to notify us immediately. In case of an event/competition/contest/draw the winner is required to produce a valid form of photo identification. Failure to provide us the ID could lead to the winner being disqualified from the competition.

5. Eligibility to use

Use of the Website is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Website. We reserve the right to terminate your membership and refuse to provide you with access to the Website at our sole discretion. The Website is not available to persons whose membership has been suspended or terminated by us for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. We make no representation that any products or services referred to in the materials on this Website are appropriate for use, or available outside India. Those who choose to access this Website from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. We will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India. Some Indian states prohibit direct sale of merchandise from other states and require special documentation to effect such a sale without dual taxation, if we receive an order from such states or to be delivered to such states under such circumstances we retain the right to accept or reject the order at our sole discretion. Those who choose to access this Website from Indian states which restrict such use are responsible for compliance with local laws if and to the extent local state laws are applicable. We will deliver the products only within states having open import policy and will not be liable for any claims relating to any products ordered from restricted states. Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted.

6. Usage Restrictions

You shall not use the Website for any of the following purposes:

  • Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  • Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
  • Gaining unauthorised access to other computer / network systems.
  • Interfering with any other person's use or enjoyment of the Website.
  • Breaching any applicable laws.
  • Interfering or disrupting networks or websites connected to the Website.
  • Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
  • You are not permitted to host, display, upload, modify, publish, transmit, update or share any information on the Website that

  • belongs to another person and to which you do not have any right to;
  • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  • harm minors in any way;
  • infringes any patent, trademark, copyright or other proprietary rights;
  • violates any law for the time being in force;
  • deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  • impersonate another person;
  • contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource including the Website;
  • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
  • You are also prohibited from:

  • violating or attempting to violate the integrity or security of the Website or its content;
  • transmitting any information (including job posts, messages and hyperlinks) on or through the Website that is disruptive or competitive to the provision of services by us;
  • intentionally submitting on the Website any incomplete, false or inaccurate information;
  • making any unsolicited communications to other users of the Website;
  • using any engine, software, tool, agent or other device or mechanism (such as spiders, robots, avatars or intelligent agents) to navigate or search the Website;
  • attempting to decipher, decompile, disassemble or reverse engineer any part of the Website;
  • copying or duplicating in any manner any of the content on the Website or other information available from the Website;
  • framing or hotlinking or deeplinking any content on the Website.
7. Quantity Restrictions

We reserve the right, at our sole discretion, to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit / debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. We also reserve the right, at our sole discretion, to prohibit sales to any one as we may deem fit.

8. Pricing Information

While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. We cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mis-priced, we may, at our sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and we will have the right to modify the price of the product and contact you for further instructions using the e-mail address or the contact number provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event we accept your order the same shall be debited to your credit / debit card account and duly notified to you by email or the contact number, as the case may be, that the payment has been processed. The payment may be processed prior to dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit / debit card account. We strive to provide you with best value, however prices and availability are subject to change without notice. Our promotional offers/discounts are not sitewide and are limited to selected categories. Coupon codes also may not be applicable on all categories. or such other product or service.

9. Payment

All payments must be received by us prior to shipping unless the order is placed by using Cash on delivery (COD) payment mode. We accept payment by cheque/cash/draft, net-banking, credit card, debit card, cash card, mobile payments. In a case of a Credit Card/Debit Card you must use the card in your name. www.pnut.co.in holds no responsibility for a fraud or a transaction that can be deemed illegitimate.

10. Handling and Delivery

We will arrange for delivery/shipment of the products to you. We would try to deliver the products in the mentioned time however we realize that there could be circumstance where we would be unable to meet our time frames. Delivery/Shipping schedules are estimated only and cannot be guaranteed. We are not liable for any delays in the delivery via third party delivery parties in case of product ordered via other food delivery portals which pnut.fit is listed with. If you fail to accept delivery of Food Delivery and/or Goods at the time they are ready for delivery, or we are unable to deliver at the nominated time due to your failure to provide appropriate instructions, or authorizations, then such goods shall be deemed to have been delivered to you and all risk and responsibility in relation to such goods shall pass to you. You must ensure that at the time of delivery of Food Delivery and/or Goods adequate arrangements, including access where necessary, are in place for the safe delivery of such goods. We cannot be held liable for any damage, cost or expense incurred to such goods or premises where this arises as a result of a failure to provide adequate access or arrangements for delivery. Any storage, insurance and other costs which we incur as a result of the inability to deliver shall be your responsibility and you shall indemnify us in full for such cost. Once your food has been delivered to your nominated address, Pnut takes no responsibility for items that spoil due to temperature, are stolen, lost or damaged by external factors. Refunds or replacement of food will not be issued under these circumstances. Hence, risk of loss and damages pass on to you upon the products delivered to you. In order to avoid spoilage, the meals are prepared via smart cooking techniques and despatched within a time period as expedient as possible. However, in cases where the product has been ordered via third party food delivery services, Pnut.fit shall not be liable for any spoilages. In order to maintain the nutrition level of certain food products, customers may receive food at chilled or at room temperature also. It is recommended that in order to enjoy meals, customers re-heat the food (except salads and sandwiches) before consumption. Pnut.fit accepts no responsibility for foods that are not stored, reheated, or eaten according to our instructions prior to consumption.

In case of the “Ketokit”, it is strictly advised that the same may be stored under normal refrigeration i.e. 0 to 4 degree Celsius. Besides, every “Ketokit” also comprises of an instruction flyer affixed inside the box. For the moment, the “Ketokit” can only be ordered through the official website of Pnut.fit. However, certain ala-carte items/products from the “ketokit” that can be stored at room temperature are listed and available for ordering via third food delivery vendors. Pnut.fit takes no guarantees of delivery time in instances such as strikes, bandhs, riots among others. Any loss or delay due to such instances are unavoidable and will be dealt as part of business.

11. Changes and Cancellation

Any item additions, quantity changes or specification changes made to accepted orders will be modified in the order details. All sales are final, provided, however, item cancellations and quantity reductions may be made before the order is despatched. We may, without liability, cancel any accepted order before shipment if our credit department does not approve your credit or if there are other problems with the payment mode selected by you.

12. Refund

Pnut.fit shall does not offer any refund except in cases where the customer has subscribed to meal plan(s) and wishes to abort the same provided the same is communicated to us either via email or telephonically only within 5 days from the commencement of such plan. In the case mentioned above, the refund shall be offered with a deduction of Rs. 5000/- or 5% of the total subscription cost whichever is more.

Besides, in cases of personal emergencies you can cancel up to two day’s meals, which would be subsequently added to the coming week in the respective manner. All the plans need to be consumed within their respective periods, post which the plan would automatically lapse.

As regards the “Ketokit”, Pnut.fit does not entertain any refund except in cases where such product has been delivered in a defective condition OR the order has been cancelled within 5 minutes of placing such order. The refund in the first scenario shall be offered to the customer’s account with Pnut.fit only via credit points equivalent to the value of such order. In the second scenario Pnut.fit shall offer a refund of the entire amount via same mode as such order had been paid for.

13. Your Account

Protection of Your Account: As discussed further in the website’s privacy policy, by using this website, you agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and agree to accept responsibility for all activities that occur under your account or password.

Use by Children: By shopping on this website you confirm that you are above the age of 18 and agree to the Terms and Conditions. We hold the rights to take legal action against any losses we incur as a result of minor ordering on our website without the consent of their guardian/parent. As discussed further in the website Privacy Policy, products ordered on www.pnut.co.in for children are mandatorily to be ordered by adults. If you are under age of 18 years, you may use www.pnut.co.in only with involvement of a parent or guardian. www.pnut.co.in and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Reviews, Comments, Communications, and other content.

Nature of content: Visitors to www.pnut.co.in may post reviews, comments and other content; and submit suggestions, ideas, comments, questions or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights to otherwise injuries to third party or objectionable and does not consist of or contains software virus, political campaigning, commercial solicitation, mass mailing or any form of spam. False information: You may not use false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.

Right Owned: You represent and warrant that you own all the rights or otherwise or control all of the rights to the content that you post; that the content is accurate; that the use of the content to supply does not violate this policy and will not cause injury to any person or entity and that you will indemnify Pnut.fit or its affiliate for all claims resulting from the content you supply. www.pnut.co.in has the right but not the obligation to monitor and edit or remove any activity or content. www.pnut.co.in takes no responsibility and assumes no liability for any content posted by you or any third party.

14. Privacy

IF YOU DO NOT AGREE, PLEASE DO NOT USE OR ACCESS THE WEBSITE. All the information provided to us by you, including sensitive personal information, is voluntary. You have the right to withdraw your consent at any time, in accordance with the terms of this User Agreement, but please note that withdrawal of consent will not be retroactive. You can access, modify, correct and eliminate the data about you which has been collected pursuant to your decision to become a user of the Website. If you update any information relating to you, we may keep a copy of the information which you originally provided to us in its archives. Due to the communications standards on the Internet, when you visit the Website, we automatically receive the URL of the site from which you came and the site to which you are going when you leave. We also receive the Internet Protocol (IP) address of your computer (or the proxy server you used to access the World Wide Web), your computer operating system and type of web browser you are using, email patterns, as well as the name of your internet service provider (ISP). This information is used to analyze overall trends to help us improve our service. The Website uses temporary cookies to store certain data (that is not sensitive personal data or information) that is used by us and our service providers for the technical administration of the Website, research and development, and for administration. In the course of serving advertisements or optimizing services to you, we may allow authorized third parties to place or recognize a unique cookie on your browser. We do not store personally identifiable information in the cookies. We may keep records of telephone calls received and made for making inquiries, orders or other purposes for the purpose of administration of services, research and development, quality management services and for proper administration. We allow other companies, to serve advertisements to you. These companies include third party ad servers, ad agencies, ad technology vendors and research firms. We may "target" some ads to you that fit a certain general profile. We do NOT use personally identifiable information to target ads. We assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect your equipment on account of you access to, use of, or browsing the Website or the downloading of any material, data, text, images, video content, or audio content from the Website. If you are dissatisfied with the Website, your sole remedy is to discontinue using the Website. This privacy policy applies to websites and services that are operated and managed by us. We do not exercise control over the sites displayed as search results or links from within its services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you, for which we are not responsible or liable. Accordingly, we do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor do we guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by us of the website, the website's provider, or the information on the website. We encourage you to read the privacy policies of that website. The Website may enable you to communicate with other users or to post information to be accessed by others, whereupon other users may collect such data. We hereby expressly disclaim any liability for any misuse of such information that is made available by visitors in such a manner. We value the privacy of information pertaining to our associates. The linkage between your IP address and your personally identifiable information is not shared with third-parties without your permission or except when required by law. Notwithstanding the above, we may share some of the aggregate findings and details with advertisers, sponsors, investors, strategic partners, and others in order to help grow our business without obtaining any approval from you. We will enable you to communicate your privacy concerns to us and that we will respond to them appropriately. We do not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number.

16. Promotional Communications

We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, SMS updates, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the "unsubscribe" link in any email that we send to you or register as a Do Not Disturb user. Within 7 working days (days which are neither (i) a Saturday or Sunday, nor (ii) a public holiday anywhere in India) of receipt of your instruction we will cease to send you information as requested. In case of any clarity you can contact our Customer support service"

17. Communication

When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. When you submit your phone number along with your shipping address or to request our call back, you consent to receive calls on that number for communication related to your order/request and other site related communication.

18. Links to Third-Party Blogs

This Blog may contain links to Blogs operated by parties other than pnut.fit. Such hyperlinks are provided for reference only. Pnut.fit does not control such Blogs and is not responsible for their contents. The inclusion of such hyperlinks to such Blogs by pnut.fit does not imply any endorsement of the material on such Blogs or any association with their operators. If you decide to access any of the third party sites linked to this Blog, you do so entirely at your own risk.

19. Financial Details

You agree, understand and confirm that the credit / debit card details or other financial details provided by you for availing of services on the Website will be correct and accurate and you shall not use the credit /debit card or financial facility which is not lawfully owned / obtained by you. You also understand that any financial information submitted by you is directly received by our acquiring bank and not taken by us. We will not be liable for any credit / debit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you. We and our associated acquiring bank or financial institutions reserve the right to recover the cost of goods, collection charges and lawyers fees from persons using the Website fraudulently. We and our associated acquiring banks or financial institutions reserve the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions in accordance with applicable laws.

20. Feedback, comments and user generated content

All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted to us on or by this Website or otherwise disclosed, submitted or offered in connection with your use of this Website (collectively, the "Comments") shall be and remain our property. Such disclosure, submission or offer of any Comments shall constitute an assignment to us of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, we own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. We will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Website will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of 'spam'. We do not regularly review posted Comments, but do reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted on the Website. You grant us the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify us and our affiliates for all claims resulting from any Comments you submit. We and our affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

21. Copyright and Trademark (Subject to clarification)

We and our suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of our or any third party's intellectual property rights. All rights, including copyright, in this Website are owned by or licensed to us. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our prior permission. You may not modify, distribute or re-post anything on this Website for any purpose. The Pnut.fit names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Pnut.fit or licensed to Pnut.fit. All other marks are the property of their respective companies and you shall not use or exploit the same in any manner whatsoever. No trademark or service mark license is granted to you in connection with the materials contained on this Website. Access to this Website does not authorize anyone to use any name, logo or mark which appear on the Website in any manner. References on this Website to any names, marks, products or services of third parties or hypertext links to third party websites or information are provided solely as a convenience to you and do not in any way constitute or imply our endorsement, sponsorship or recommendation of the third party, information, product or service. We are not responsible for the content of any third party websites and does not make any representations regarding the content or accuracy of material on such websites. If you decide to link to any such third party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website (collectively, “the Contents”) are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content, the Website or any related software. All software used on this Website is the property of Pnut.fit or its suppliers and licensors and protected by Indian and international copyright laws. Other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Content on this Website is strictly prohibited. Unless otherwise noted, all Content are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by us, our affiliates or by third parties who have licensed their materials to us and are protected by Indian and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Content on this Website is the exclusive property of Pnut.fit and is also protected by Indian and international copyright laws.

22. Objectionable material

You understand that by using this Website or any services provided on the Website, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that to the fullest extent permitted under applicable law, we and our affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to you.

23. Termination

This User Agreement is effective unless and until terminated by either you or us. You may terminate this User Agreement at any time by informing us in writing through Indian postal system by registered post, that you no longer wish to be associated with this Website, provided that you discontinue any further use of this Website. We may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Website. Such termination will be without any liability to pnut.fit. Upon any termination of the User Agreement by either you or us, you must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under the User Agreement or otherwise. Our right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.

24. Limitation of Liability and Disclaimers

The Website is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Website. The Website provides content from other Internet websites or resources and while we try to ensure that material included on the Website is correct, reputable and of high quality, we shall not be held liable or responsible if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Website. This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, we or our suppliers shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this User Agreement. Without prejudice to the generality of the section above, our total liability to you for all liabilities arising out of this User Agreement under the Laws governing the Indian contract Act, is limited to the amount charged to you, against the value of the products ordered by you. Pnut.fit Pvt. Ltd., its associates and technology partners make no representations or warranties about the accuracy, reliability, completeness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. We assume no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website; and/or any interruption or errors in the operation of the Website. The Images contained in this website is for general information purposes only. The said images have also been sourced through the various open sources available in general on the world wide web (w.w.w.). We endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the images or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of the images available on the website. Through this website you are able to get/ find the images available through various open source websites, which are not under the control of pnut.fit Pvt. Ltd.. We have no control over the nature, content and availability of those open source sites. The inclusion of any images/ graphics does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, pnut.fit Pvt. Ltd. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

25. Contact Information

If any User has any grievance, comment, question or suggestion regarding any of our Product/Services, please contact our __________________, who will redress the grievances of the Users expeditiously but within ___________ from the date of receipt of grievance, and who can be reached by:

  • Address
  • Email

26. Health related Information

The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment for any medical condition. Results are not intended as a substitute for medical/health care. Always seek professional medical care and the advice of your physician or other qualified health provider with any questions or concerns you may have regarding your health or medical condition. You should always consult your physician before starting a diet or fitness regimen. We try to provide helpful and accurate information on the Website, but we cannot verify, endorse or vouch for the information, services or recommendations available through us. Pnut.fit Pvt. Ltd. doesn’t guarantee the correctness and accuracy of any content on the Website. Pnut.fit Pvt. Ltd. assumes no liability or responsibility for damage or injury to persons or property arising from use of any products, services, information, idea, instructions or material contained in the Content provided on this Website. We are not responsible for any health problems that may result from training programs, products, or events you learn about through the Website. If you engage in any exercise program you receive through the Website you agree that you do so at your own risk and are voluntarily participating in these activities. If you suspect that you have a medical problem or condition, please contact a qualified health care professional immediately. If you think you may have a medical emergency, call your doctor or call for emergency medical help immediately. It shall solely be your responsibility to inform Pnut.fit of all your pre-existing medical conditions. In the event, you fail to do so, Pnut.fit shall reserve the right to terminate any/all of your existing meal plans without offering/entertaining a request for a refund. Pnut.fit further reserves the right to deny services considering the severity of your pre-existing medical condition or as it may deem fit. Pnut.fit Pvt. Ltd. does not personally recommend or endorse any specific tests, physicians, products, techniques, drugs, treatments, medications, articles, abstracts, procedures, opinions, or other information that may be mentioned or discussed on any of its Website or links. Reliance on any information provided by pnut.fit Pvt. Ltd., pnut.fit Pvt. Ltd. employees, pnut.fit Pvt. Ltd. service providers, others appearing on the Website at the invitation of pnut.fit Pvt. Ltd., or other visitors to the Website is solely at your own risk. This Website does not provide Medical Advice or Diagnosis. Pnut.fit is s a healthy gourmet food delivery service. We do not guarantee weight loss from our meals. We do not sell/dispense medication, vitamins, creams, gels, drops or any pseudo- pharmaceuticals of any kind. Our meals can be used with various diets prescribed by your physician. General weight loss shall vary from person to person based on their individual weight, metabolism, ag, activity level and/or commitment to their diet plan. You may also acknowledge that there is a possibility of weight gain while on a particular diet plan. Failure to loose weight or meet the desired results shall not be a plausible ground for seeking a refund or claim any damages against Pnut.fit.If you have any life-threatening allergy, please refrain from ordering from Pnut.fit. Food products by Pnut.fit are produced in a facility that also handles eggs, seafood, gluten, dairy, nuts or tree-nuts. Pnut.fit offers some products with peanuts, tree-nuts, milk, eggs and wheat across its various preperations/meal plans. While we take steps to minimize the rish of cross contamination, we cannot guarantee that any of our products are safe to be consumed by people with peanut, tree-nut, milk egg or wheat allergy. Pnut.fit, in its food preparations uses certain products that have been responsibly sourced from third party manufacturers/vendors only after having inspected their requisite licenses. In addition to such products responsibly sourced from third party manufacturers/vendors, Pnut.fit is also a reseller and/or marketer of certain readily consumable products such as Xylitol, keto coffee etc. Even though, Pnut.fit, during the course of its procurement of such consumables has carried out its due diligence, it does not undertake accountability of any complaints and/or claims as regards such products/consumables.

27. Indemnity

We disclaim all warranties or conditions, whether expressed or implied, (including without limitation implied, warranties or conditions of information and context). We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this Website. This User Agreement and any contractual obligation between us and you will be governed by the laws of India, subject to the exclusive jurisdiction of Courts in New Delhi. All disputes will be subject to arbitration in New Delhi in English by a single arbitrator appointed by us under the Arbitration and Conciliation Act, 1996. Each party to arbitration shall bear its own cost. You agree to defend, indemnify and hold harmless pnut.fit, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to pnut.fit Pvt. Ltd. or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this User Agreement or arising out of your violation of any applicable laws, regulations including but not limited to intellectual property rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

PRIVACY POLICY
  1. Collection of Information
  a) Provided by the User

We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items requested (for delivery services), delivery notes, and other information you choose to provide

b) Obtained by us through the customer

When you use our Services, we collect information about you in the following general categories:

Location information

When you use the Services for placing order(s) or delivery, we collect precise location data (GPS and network-based). If you permit the www.pnut.co.in app/website to access location services through the permission system used by your mobile operating system ("platform"), we may also collect the precise location of your device when the app is running in the foreground or background for promotional purposes. We may also derive your approximate location from your IP address in order to make the app/website faster.

Contact Information

If you permit the pnut.co.in app/website to access the address book on your device through the permission system used by your mobile platform or website, we may access and store names and contact information from your address book on the device to facilitate social interactions through our Services. We may use the said information to check if the user is connected with network or not and to let user call in case if user taps on contact number.

Transaction Information

We collect transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, amount charged, order(s) placed, and other related transaction details. Additionally, if someone uses your promo code, we may associate your name with that person. We may access information for data caching and making the app faster.

Usage and Preference Information

We collect information about how you and site visitors interact with our Services, preferences expressed, and settings chosen. In some cases we do this through the use of cookies and similar technologies that create and maintain unique identifiers.

Device Information

We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information to retrieve running apps and to improve performance. We may access information to find accounts on the device such as directly call phone numbers, read phone status and identity.

Call and SMS Data

Our app/website facilitates communication between Users and Customer Support. In connection with this service, we receive call data, including the date and time of the call or SMS message, the parties' phone numbers, and the content of the SMS message and sending OTP(s).

Log Information

When you interact with the Services, we collect server logs, which may include information like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services. This information may be used to check network connection, receiving data from internet, prevent device from sleeping, enable reading phone status and viewing Wi-Fi connection.

2. Use of Information

We may use the information we collect about you to:

Provide, maintain, and improve our Services, including, for example, to facilitate payments, send receipts, provide products and services you request (and send related information), develop new features, provide customer support to Users, develop safety features, authenticate users, and send product updates and administrative messages;

Perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyse usage and activity trends;

Send you communications we think will be of interest to you, including information about products, services, promotions, news, and events of Pnut.fit Pvt. Ltd and to process contest, sweepstake, or other promotion entries and fulfil any related awards;

Personalize and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements.

3. Sharing of Information

We may share the information we collect about you as described in this Statement or as described at the time of collection or sharing, including as follows:

Through Our Services we may share your information:

  • With third parties to provide you a service you requested through a partnership or promotional offering made by a third party or us;
  • With the general public if you submit content in a public forum, such as blog comments, social media posts, or other features of our Services that are viewable by the general public;
  • With third parties with whom you choose to let us share information, for example other apps or websites that integrate with our Services; and

Other Important Sharing we may share your information:

  • With Pnut.fit Pvt. Ltd. subsidiaries and affiliated entities that provide services or conduct data processing on our behalf, or for data centralization and / or logistics purposes;
  • With vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;
  • With law enforcement officials, government authorities, or other third parties if we believe your actions are inconsistent with our User agreements, Terms of Service, or policies, or to protect the rights, property, or safety of Pnut.fit Pvt. Ltd. or others;
  • In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;
  • If we otherwise notify you and you consent to the sharing; and
  • In an aggregated and/or anonymized form which cannot reasonably be used to identify you.
4. Social sharing Features

The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies for more information about how they handle the data you provide to or share through them. Our promotional offers/discounts are not sitewide and are limited to selected categories. Coupon codes may not be applicable on all categories or such other product or service as may be determined by us in our sole discretion.

5. Analytics and Advertising services provided by others

We may allow others to provide audience measurement and analytics services for us, to serve advertisements on our behalf across the Internet, and to track and report on the performance of those advertisements. These entities may use cookies and other technologies to identify your device when you visit our app/website and use our Services, as well as when you visit other online sites and services.

6. Your Choices

We may collect information about your mobile device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information, and mobile network information to retrieve running apps and to improve performance. We may access information to find accounts on the device such as directly call phone numbers, read phone status and identity.

Account Information:

You may correct your account information at any time by logging into your online or in-app account. Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law. For instance, if you have a standing credit or debt on your account, or if we believe you have committed fraud or violated our Terms, we may seek to resolve the issue before deleting your information.

Access Rights:

Pnut.fit Pvt. Ltd. will comply with individual's requests regarding access, correction, and/or deletion of the personal data it stores in accordance with applicable law. location Information. We request permission for our app's collection of precise location from your device as per the permission system used by your mobile operating system.

Contact Information:

We may also seek permission for our app's collection and syncing of contact information from your device per the permission system used by your mobile operating system.

Promotional Communications:

You may opt out of receiving promotional messages from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations. If you initially permit the collection of any information, you can later disable it by changing the settings on your mobile device. However, this will limit your ability to use certain features of our Services.

7. Changes to the statement

We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Statement for the latest information on our privacy practices.